Legal
Legal Information
Company details of PURE LUXURIES LONDON LTD, trading as VOSKELI (Impressum).
Information about the business that operates voskeli.shop, as required by the UK Companies Act 2006 and EU and national e-commerce rules (including the German Impressum requirement).
Operator
| Brand | VOSKELI |
|---|---|
| Company | PURE LUXURIES LONDON LTD |
| Legal form | Private limited company |
| Registered in | England and Wales |
| Company number | 07100423 |
| Registered office | Dalton House, 9 Dalton Square, Lancaster, Lancashire, LA1 1WD, United Kingdom |
| Represented by | Dean John Kennedy, Helen Tracy Kennedy and Scott Herdley Kennedy, directors |
| Nature of business | Retail sale via mail order houses or via the internet (SIC 47910) |
| Company register | Companies House record 07100423 |
The registered office is our official company address. It is not a shop, warehouse or returns address. Please do not send returns there; see Returns & Refunds for how to return items.
Contact
| support@voskeli.shop | |
| Telephone | +44 7411 650078 (Monday–Friday, 9:00–17:00 UK time) |
| Website | https://voskeli.shop |
Responsible for content
Dean John Kennedy, PURE LUXURIES LONDON LTD, address as above.
Product safety
PURE LUXURIES LONDON LTD is the business responsible for the products sold on this website. Product safety questions and reports can be sent to support@voskeli.shop. Our products have buckles, clips and other small metal parts and are not toys.
Consumer dispute resolution
If you have a complaint, please email us first — we reply within two business days and try to resolve every complaint directly.
We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board (statement under § 36 of the German Consumer Dispute Resolution Act, VSBG). The EU online dispute resolution (ODR) platform was closed on 20 July 2025. Consumers in Denmark can contact the Danish Consumer Complaints Board (Forbrugerklagenævnet, via Nævnenes Hus, naevneneshus.dk); consumers elsewhere can contact their national consumer authority. Your right to go to court is not affected.
Policies
- Terms & Conditions
- Shipping
- Returns & Refunds and Withdraw from contract here
- Privacy Policy and Cookie Policy
Designs and images
All product designs, the book titles and first sentences, call numbers, images, texts and the VOSKELI name and logo on this website belong to PURE LUXURIES LONDON LTD. The books named on our products are invented; any resemblance to a real title is unintended. Product photographs show the products as designed; please ask before reusing them.